FAQs

1- Energy How much dress to separate?
There are two types of first-width, one-width energies that are 38 inches wide and 25 yards long and sufficient to detail approximately 5 clothes. The other type is two-width energy and 58 inches wide and 25 yards long and sufficient to detail approximately 7 clothes. Whereas, one garment for an adult person needs 5 meters of one-width fabric, and 3.5 of two-width fabric

2- One Piece. How many meters?
A piece is enough to fit a dress for an adult, consisting of 5 meters if it is one width, and 3.5 meters if it is two widths.

3- What is the order method?
1 - Create a new account in the store to start a new order.
2 - Choose your favorite products "from the list of products" and add them to the cart by choosing "Add to cart".
3 - To follow the selected products, click on the "shopping cart". A list of the selected products and their number will appear.
4- If you want to complete the order, choose “Go to Pay.”
5 - Enter your payment information and write the address and email in detail » 6 - Choose the payment method that suits you, then click Create Order to complete the purchasing process

4- What are your best fabrics?
All Ricci fabrics are of high quality and guaranteed, and the preference is according to the customer's taste and what suits it.

5- What distinguishes Richie?
# Richie is the epitome of decades of experience leading to the finest fabrics and fleeces of high quality and value, and a guarantee on all products, which made them worthy of the trust of their customers.

6- How do I make sure I get # Ricci original fabrics?
There are many attempts at imitating the Ritchie brand, which is in violation of the Ministry of Commerce regulations, so you should make sure that you get the original Ritchie # fabrics and fleece through one of these steps: -
1- Purchase through one of the # Ricci stores and the blog has their addresses on the website 2- Purchase through richy.com.sa online store 3- Purchase through one of the # Ricci Certified Distributors who have accredited certificates. In the absence of the accreditation certificate, contact the customer services representative at Ricci to confirm.

7- What is the difference between regular winter fabrics and fleeces?
Colorful winter fabrics are a mixture of synthetic, natural and polyester fibers and are of high value in appearance, warmth and quality.
As for the natural fleeces at # Richie, they are 100% natural from the finest wools and the finest brands in the world, extracted from the Kashmiri goats fur, and manufactured in England and Italy, to offer unmatched raw materials, and this is what our customers deserve. & nbsp;

8- Do you have shipping service?
Yes, shipping service is available by purchasing through our richy.com.sa online store

9- How long is the charging time?
Shipping time is 5 to 7 business days, as normal

10- How do I find out about Ritchie distributors across the Kingdom?
Ritchie has more than 100 authorized distributors across the Kingdom, please contact a customer services representative to give you the addresses of your closest authorized distributors.

11- How do I protect fabric and wool from damage?
The instructions for washing, drying and ironing vary from material to material. You find these instructions included with the fabric. You only need to follow these instructions to keep the material unchanged for as long as possible.

12- What is # Ricci’s guarantee on its products?
# Richie guarantees all of its products from any defects or damage caused by manufacturing, and in the event of any such damage the customer has the right to return the product, provided that this is done within 7 days from the date of purchase

13- Is it possible to order from outside the Kingdom?
Yes, but in coordination with a customer service representative